Guest supply restocking means Savannah STR Cleaning checks and replenishes toilet paper, paper towels, dish soap, trash bags and coffee during each turnover clean, from a supply stock the host keeps on hand. It's folded into the turnover visit rather than billed as its own line item, and shortages get flagged during that same stop.
A one-star review over an empty roll of toilet paper is one of the more avoidable ways a short-term rental loses its rating, and it's the reason restocking rides along with every turnover clean at Savannah STR Cleaning rather than getting scheduled as a separate visit.
The approach is a par-level system: the host keeps a stock of paper goods, soap, trash bags and coffee somewhere on the property — a closet, a garage shelf, a labeled bin — and the crew checks that stock against a count on every visit, topping off whatever's below the line and noting whatever isn't there at all.
What actually gets restocked between guests?
The list stays close to what guests use up fastest, not a full pantry restock.
Anything outside that core list — specialty toiletries, a stocked mini-bar, kids' items — has to be on the host's own par sheet to get tracked; the crew works from what's on the list, not from a guess at what a guest might want.
- Toilet paper and paper towels
- Dish soap or dishwasher pods
- Trash bags for the kitchen and bathroom cans
- Hand soap at every sink
- Coffee, creamer or tea if the listing supplies it
Who buys the supplies — the host or the crew?
The host stocks the shelf; the crew manages what comes off it. That split keeps the invoice predictable and keeps restocking from turning into an off-schedule shopping run.
If a shortage turns up mid-clean, it gets flagged during that same visit instead of surfacing as a surprise at the next check-in — the crew is already standing in the kitchen with the count in hand, so noting what's low costs nothing extra.
What if the property stocks a specific brand?
The crew restocks from what's already on the shelf — same brand, same product — rather than substituting whatever's convenient. If that stock itself runs low and needs reordering, that gets flagged rather than guessed at with a swap the host didn't ask for.
Do you supply the toiletries, or do I?
You stock the shelf — toilet paper, soap, coffee, trash bags — and Savannah STR Cleaning checks it against a par count on every turnover and tops off what's low. It isn't priced as its own line item; it's part of the turnover visit.
What happens if you run out of something mid-clean?
It gets flagged that same visit instead of showing up as a surprise at the next check-in. Since the office keeps weekday hours and doesn't staff a weekend line, a shortage caught on a weekday clean is easiest to sort out before a weekend's worth of check-ins stacks up.
Do you restock guest amenities like shampoo and conditioner?
If they're on your par list, yes — tracked the same way paper goods and soap are. Savannah STR Cleaning doesn't source specialty or branded amenities on your behalf; keeping that stock supplied stays a purchase you make.